Exterior Donor Wall for Pathstone Mental Health Foundation.

Pathstone donor wall



Laser Engraving vs Sand Etching

Date: May 5, 2016 Author: Tammy Kim Categories: Blog

Ok, so you’ve decided that you want to present someone with a token of appreciation, maybe it’s employee recognition, an award of some kind or a retirement gift. You’ve even gone so far as to source online options for this award / gift. But now you are presented with the options for engraving that item. You can either laser engrave or sand etch (also referred to as sandblasting) your recognition copy and or logos onto your chosen piece. But which do you choose? Well let’s look at the...

The Calm Within The Chaos

Date: April 21, 2016 Author: Tammy Kim Categories: Blog

A donor recognition project can be a challenge for all involved. There is a lot of information to shuffle through, research to be done, culture and history to understand. It truly is a process. Designs are submitted for committee approval and once a design is chosen there are sometimes dozens of design changes made, name changes, changes to materials and sizes, not to mention the last minute additions, and it is our job to keep on top of all the information, making sure no details are left...

Quality Customer Service...Does It Exist Anymore?

Date: April 14, 2016 Author: Tammy Kim Categories: Blog

Quality (in terms of a product or service) can be defined as a high or superior level of value or excellence. In terms of customer service it can be defined as how a business looks after its customer’s requirements through effective and efficient before and after sales service. If you search “quality customer service” online you will be amazed at how many sites come up, how many books there are on the subject, how many websites and training platforms there are available. So the...

Dealing With Mistakes Effectively

Date: March 31, 2016 Author: Steve McVeigh Categories: Blog

Mistakes will happen. When they do, it makes no sense starting a blame game. It makes more sense to understand why & how it happened; and then to fix it. Presidential takes pride in making sure there are no deficiencies. But occasionally things just don't go according to plan. A name is added after deadlines, an element of the production just doesn't measure up to our standards. We have very high standards. Our clients may never even notice the mistake. But we do, we will do everything...

Taking Care of Your Appearance

Date: March 18, 2016 Author: Sylvie Lachance Categories: Blog

The way you look plays a significant role in your success. Exterior signage gives a major first impression of an institution. Your name and logo in front of your office is like dressing yourself for an interview. The way you present yourself leaves an impression on everyone walking by. You can make a good first impression with tasteful, solid, clean signage. A professional appearance establishes you as someone who takes work seriously, while an unkempt look can give a donor, client, vendor or...

Employee Recognition

Date: March 10, 2016 Author: Tammy Kim Categories: Blog

Appreciation is a fundamental human need. We all want and need to feel valued, whether it be in our personal lives or our professional lives. It may be even more important in our professional lives, because let’s face it, most of us spend more time working than we do with our loved ones. We want to feel like that time is valued and appreciated, money aside. A recent Career Builder.ca survey shows that 59% of Canadians polled are unhappy at work. Only 34% love their jobs and 7 out of 10...

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Slate and Sensibility

Every week, we post a new inspirational quotation on the chalkboard outside our door.

Check out the profile of our own Tammy Kim, from Insights, published by Awards & Personalization Association.

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